Overview
SERVO Solutions operates a wide range of services and is committed to protecting the privacy rights of our users. This Privacy Policy outlines how we collect, store, protect, and use user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This policy also describes our users’ rights to their data, data security measures, and third-party data sharing.
Data Collection and Use
We collect and use personal data for the purposes of providing our services, improving user experience, and ensuring compliance with applicable laws and regulations. Personal data may include information that can identify an individual directly, such as name, email address, or phone number. It may also include information that, when combined with other data, could identify an individual indirectly.
When using our services, we may collect the following types of data:
-
Personal information: We may collect personal information during the registration process or at other times when it’s voluntarily provided by users. This includes information such as name, email address, phone number, and any other information necessary to provide the requested services.
-
Usage data: We collect non-personally identifiable information about how users interact with our services. This includes information such as the pages visited, links clicked, time spent on each page, and other usage statistics. We use this information to improve our services, analyze trends, and ensure the proper functioning of our website and applications.
Data Storage and Protection
We store your personal data on secure servers provided by trusted third-party service providers. We take reasonable measures to safeguard the confidentiality, integrity, and availability of user data and to protect it from unauthorized access, loss, destruction, alteration, or disclosure.
Use of User Data
We use personal data solely for the purposes outlined in this policy and as consented by the user at the time of data collection. User data may be used to:
- Provide requested services and fulfill user requests
- Improve user experience and enhance our services
- Administer user accounts, including password reset and account recovery
- Communicate with users about our services and updates
- Comply with legal obligations and enforce our terms of service
- Defend against or mitigate fraudulent, malicious, or unauthorized activities
Users’ Rights to Their Data
As a user of our services, you have certain rights regarding your data. These rights may include:
- Access: The right to request access to the personal data we hold about you.
- Correction: The right to request the correction of inaccurate or incomplete data concerning you.
- Deletion: The right to request the deletion of personal data under certain circumstances, subject to legal limitations.
- Objection to Processing: The right to object or restrict the processing of your personal data under certain circumstances, subject to legal limitations.
To exercise any of these rights, please Contact Us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in compliance with applicable data protection regulations.
Data Security Measures
We take commercially reasonable measures to protect user data against unauthorized access, unauthorized disclosure, alteration, or destruction. These measures include, but are not limited to:
- Regular security assessments and audits
- Encrypting personal data during transmission and at rest
- Restricting access to personal data on a need-to-know basis
- Implementing systems to detect and respond to security incidents
While we implement these security measures, no security system is completely impenetrable. Therefore, we cannot guarantee the absolute security of your personal data.
Third-Party Data Sharing
We may share user data with trusted third-party service providers that assist us in providing our services. These third-party service providers are bound by contractual obligations to only process personal data in accordance with our instructions and to maintain appropriate security measures.
We do not sell or rent user data to any third parties for marketing purposes.
Changes to the Privacy policy
We reserve the right to amend this privacy policy at any time. Any changes we make will be effective immediately upon posting the updated policy on our website. We encourage users to review this policy periodically to stay informed about how we handle their data.
Questions and Contact Information
If you have any questions, concerns, or requests regarding our privacy practices or this privacy policy, please contact us at the following:
Email: [email protected]
Mailing Address: SERVO Solutions 1234 Privacy Street City, State Country
Effective Date
This privacy policy was last updated on 08-Aug-2023.